Accessibility Statement
Clapham Movers Website Accessibility Statement
Clapham Movers is committed to providing an accessible and user-friendly online experience for all customers, including people with disabilities in the accessible Clapham Movers area and beyond. We want everyone to be able to access information about our moving services, request quotes, and contact our team without barriers.
Our Commitment to Accessibility
We aim to align our website with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are widely recognised as the international standard for web accessibility and help ensure that content is perceivable, operable, understandable, and robust for the widest range of users.
Our intention is that people using assistive technologies or alternative input methods can browse our content with confidence, whether they are researching local moves in Clapham, planning an office relocation, or arranging specialist moving services.
Screen-Reader Compatibility
The Clapham Movers website is designed to be compatible with commonly used screen-reader software. We aim to use clear headings, descriptive text, and meaningful structure so that content can be read out in a logical order. Images that provide important information are given text descriptions, and forms are labelled so that screen-reader users can understand what information is being requested.
We continue to review our content to minimise jargon, use plain language wherever possible, and ensure that any time-sensitive information about our Clapham moving services is conveyed in a way that does not rely solely on visual cues.
Keyboard Navigation
Our website is intended to be fully navigable using only a keyboard. Users should be able to move through menus, links, and forms using the Tab, Shift plus Tab, Enter, and arrow keys. Focus indicators are designed so that it is always clear which element is currently selected.
Where interactive features are offered, we work to ensure that they do not require a mouse and that all essential functions, including requesting a quote and submitting enquiry forms, remain available via keyboard alone.
Visual Design and Readability
We seek to meet WCAG 2.1 AA contrast requirements so that text and essential interface elements are readable for users with low vision or colour-vision differences. We aim to use a clean layout, consistent navigation, and clear headings so that visitors can find information about Clapham-area moves quickly and easily.
Our pages are designed to be responsive so that users can access information on desktops, laptops, tablets, and mobile devices. Text can typically be enlarged using browser zoom functions without loss of content or functionality.
Ongoing Improvements
Accessibility is an ongoing process for Clapham Movers. As our services and website content grow, we regularly review pages, forms, and interactive elements to look for barriers that may affect users with disabilities. When we identify an accessibility issue, we work to resolve it as soon as reasonably possible.
We also aim to consider accessibility from the outset whenever we introduce new features or update information about our moving services in the accessible Clapham Movers area, rather than treating it as an afterthought.
Feedback and Accessibility Requests
We welcome feedback from customers and visitors about the accessibility of the Clapham Movers website. If you experience any difficulty using our site, encounter content that is hard to access, or have suggestions for how we can improve, we want to hear from you.
Please contact us through the contact form on our website or by using any other published contact method. When you get in touch, it is helpful if you can describe the issue you encountered, the page you were visiting, the device and browser you were using, and any assistive technology involved. This information helps us identify and resolve problems more effectively.
Alternative Access to Information
If you are unable to access specific content on the site or need information about our Clapham moving services in an alternative format, you can request assistance using the same contact options described above. We will do our best to provide the information you need in a way that works for you, such as by offering details verbally or in another accessible format where reasonable.
Clapham Movers is dedicated to making our online and offline services as inclusive as possible. Your feedback is an important part of helping us deliver a better, more accessible experience for everyone in the Clapham community.
